Answers For Frequently Asked by Our Clients
We have gathered together the questions that we are asked most frequently in an attempt to provide answers to any questions that you might have. Select the category of interest and browse the most frequently asked questions in that section. If you still can’t find the answers you need, please feel free to contact us.
The life expectancy of each light is approximately four years.
Under perfect conditions, the width of each light can illuminate up to 20 feet across, but on an average 10 feet with water clarity permitting.
It’s amazing to hear some of the stories from our customers. One never really knows what is going to show up each night. We are confident that you will be delighted with what your waterways produce each evening.
The lights emit a soft blue-green glow, depending on the watercolor and content.
The lower unit will need to be pulled out & changed by a trained representative.
We recommend a minimum installation depth of three feet and a maximum depth of fifteen feet.
The lights are equipped with a photocell allowing them to turn on at dusk and off at dawn.
The lights are absolutely maintenance-free. Every night the light goes through a process of naturally burning off anything that has acquired on its surface during the day like barnacles and algae.
We are more than willing to sit down with any community representatives to discuss our product and try to gain approval. In a couple of situations, our lights have actually become a resolution to lighting issues.
If the light is unplugged for a lengthy amount of time, it will start to acquire barnacles and algae, which will cause it to lose its illuminating ability.
We have found that timers can be convenient for some of our customers.
Within a week we are confident that you’ll start to see marine life that wasn’t seen before.
Each light approximately consumes two to three dollars of electricity each month.
We have many installations that look magnificent in freshwater.
Boaters have problems with electrolysis eating up their metal parts because of electricity and water.
So they add very costly zincs on to their boats to protect the metal parts.
We encase the wire in schedule 40 PVC from the fixture back to the electrical source. The wire is dry at all times and the water is never allowed to purge the PVC preventing even magnetic electric current in the water.
Extremely Important Safety Information
Competitors try to sell homemade products using black or orange extension cords, which are not up to code. Please don’t be fooled by impostors. Know and understand the facts! These cords are not intended for immersion in water due to extreme fire hazards and can cause electrical shock.